Management Skills For Secretaries, Personal Assistants and Administrators.

Critical Issues Facing Secretaries, Personal Assistants & Administrators:

  • Serving as the hub for correspondence and communication between management and employees and suppliers
  • Maintaining effective records and administration
  • Dealing with privacy and nondisclosure
  • Resolving objections and resistance in a client-focused manner

Develop your office and management skills and become a first-class administrative professional.

Management assistants and professional secretaries are struggling with an ever-increasing workload, in jobs considered among the most difficult, both in the private and public sectors. This unique workshop has been specifically designed for those competent workers to obtain current knowledge and competencies in the practice of this demanding profession. The focus is on practical skills, tools and techniques to improve productivity, build a winning team with management and peers, and maximize value to your organization.

  • Negotiate effectively and successfully
  • Handle conflict constructively
  • Plan, evaluate, implement, and follow projects.

Similar to all of our courses, the Management Skills For Secretaries program, content for consultative selling training is highly customized to any level, from new to experienced salespeople, their managers, and executive management

Available through 1-2 day classroom delivery, online eLearning, one-on-one coaching, or webinar.